Privacy Policy

This Privacy Policy describes how Projectsmate ("we," "us," or "our") collects, uses, and shares information in connection with your use of our project management platform, services, and website (collectively, the "Service").

1. Information We Collect

A. Information You Provide to Us

Account Information

When you register an organization, we collect your name, email address, and password.

Project Information

As you use the Service, you will input data related to your architectural practice, including client details, project specifications (location, budget, timelines), financial data (invoices, expenses, payment schedules), and team member information.

User-Generated Content

We collect all files you upload, including drawings, 3D models, site documents, quality checklists, and any messages sent through our communication features.

B. Information Collected Automatically

Usage Data

We may collect information about how you interact with our Service, such as features used and time spent on the platform, to help us improve our product.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain the Service: To manage your projects, facilitate collaboration between your team, clients, and contractors, and process payments.
• To Manage Your Account: To authenticate users, provide customer support, and communicate with you about your account and service updates.
• To Improve Our Service: To analyze usage patterns and feedback to enhance existing features and develop new ones.
• For Security: To protect the security and integrity of our platform and our users.

3. How We Share Your Information

Your information is shared only in the following circumstances:

• Within Your Project Team: As an Admin Architect, you control who has access to project information. Data is shared with your assigned Architect Team Members, Clients, and Contractors based on the permissions you set.
• With Service Providers: We may use third-party companies for services like cloud hosting and payment processing. These providers are only given access to the information necessary to perform their functions.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid legal request.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal and project information. Your data is stored on secure servers, and sensitive information is transmitted via Secure Socket Layer (SSL) technology. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the right to access, update, or delete the information we have on you. As an Admin Architect, you can manage most of your organization's and projects' data directly within the Service. For account deletion requests, please contact our support team.